Beyers, 13 August 1998
Due to your letter I have chosen
NOT to purchase a Seiko Kinetic watch.
Thank you for your information.
You have saved me much aggravation as
well as money. Hopefully Seiko
may someday realize that quality in their
products is something that
is demanded not merely expected.
29 August 1998
I just read your story on your
Seiko, sorry to hear about all the
problems...I have never been
a Seiko fan myself and you story just added
fuel to the fire.
At any rate, I just wanted
to let you know (in case you didn't) that
Omega makes a watch that uses
a similar "power generator" system. It's
the SeaMaster "Omega-Matic".
As a current owner of an Omega (SpeedMaster
triple-date), amoung other
(IWC, Jaeger-LeCoultre, and Breguet), I can
say that Omega's quality and
customer service is impecable!
Here's a picture link:
Anyways, good luck to you!
30 August 1998
I have noticed the same "play"
in the minute hand of my Seiko Kinetic.(Cal. 5M43) its about
a half a minute movement when
the minute hand is aligned with the hash mark, and when the
watch is turned from side
to side. I'd consider it an example of sloppy construction,
I also have a TAG and a $50
Timex, neither one shows any movement in the minute
hand when the watch is moved.
KAYITMAZER (to Seiko), 1 October 1998
I bought my first Seiko
20 years ago and used it
for years. Therefore,
when I had to buy a new
watch last year I did
not hesitatate to buy a Kinetic.
Then, nightmare began! 3 months later closing
clips was broken itself.
I had to wait 3.5 months for
spare part!!! 2-3 months
later its broken again!!!!
Now,its broken 3th times!!!
I paid apr.1000 DM to Kinetics and I dont know
how many times I have
to go to service in the future!!
I would not be faced
with so many problems If I bought
10 times cheaper watch!!!!!
Please inform me about the solution you
Allen Fry, 23 October 1998
Thank you very much.
I had been planning on getting one of these kenetic watches for about $450
which is a great deal of
money for a sloppy timed watch.
I greatly appreciate your info. on these less than quality watches.
Seiko can consider my
Yankov, 18 November 1998 (extract)
I have a Seiko Kinetic since
2 years. But now it is not chrging properly
When tilted fore and back
the second hand shows that the watch is fully
recharged ( and supposed to
work for about a week) but for the next
about 5 min the capacitor
is depleted. I do not have the watch with me
right now and that is why
I cannot put model right now.
Dox, 20 November 1998
After having my seiko in the
repair shop for four months, I understand
why people would not buy another
seiko product. The repair person told me
these watches were almost
impossible to repair. Sitting here with the seiko
manual , I now know why seiko
does not put any address to write to in the
manual. The manual says "
You are now the proud owner........." . What they
should say is "Gotcha!"
Batad, 6 December 1998
Seiko whether you are
guilty or innocent replace the watch for free.
All this negativity is costing
you customers. I am in the market for a
reliable fine watch and am
glad I came across this article. I am now
leery in purchasing a kinetic
Seiko watch, a kinetic in general as a
matter of fact. I narrowed
my choice to either the Seiko kinetic or the
Citizen eco-drive light powered
and will choose the Citizen over the
Seiko because there are no
moving parts per se to power the watch. I am
planing on spending at least
$500.00. Thanks for the tip.
Seiko did offer to replace
my watch or return my money.
Merson, 29 December 1999
Hoping to find a direct link
to Seiko, I had hoped I might be able
to explain to Seiko the problems
I've had with the kinetic I own,
as well as my wife's, thinking
perhaps they would offer to repair,
or replace them. I see,
now, that problems with these watches are
not unusual and it appears
Seiko is reluctant to stand behind their
product. My watch is
unable to hold a charge in its capacitor, despite
the indicator sweep showing
a full charge. (The minute hand
at least, doesn't swing freely!)
My wife's watch is permanently
stuck on the 21st of the month,
but keeps accurate time. I guess
they have a few "bugs" to
work out in this product line! Your experience
is helpful for me to know
that I'd be wasting my time trying to deal
with Seiko. Thanks.
Costa, 27 January 1999
I was reading your page about
Seiko Kinetic: It is very
interesting and written with
a good sense of humour.
However, as an engineer myself,
I have a few comments
on what you said. As you know,
fabrication is a statistical
process. Different parts of
the lot comes with
different flaws, and users
must be tolerant.
Of course, watches don't have
as many problems as software,
but they do have some "bugs".
Nevertheless, get compensations
for these flaws, as you will see.
I bought two Seiko watches:
an automatic one and a
kinetic (5M-43-0A50). The
automatic gains from half an hour
to one hour a day. I use it
when I don't want to miss
an important compromise. As
for the kinetic, I use it when
I want to do a little of physical
exercise. I need to
shake it violently for one
minute or two in order to charge
that tiny capacitor of the
ad. When I put it back on
my arm, it stops after two
and three minutes. However,
let's face it. If I wanted
to know "what time is it?",
I would buy a battery operated
digital watch. They are
inexpensive and do work. People
who buy exotic gewgaws
don't want to see the time,
they want to have fun,
and you are having a lot of
fun with your page, aren't
you? Then, you got a compensation
from Seiko (in fun).
I am not having as much fun
as you, but my Seiko kinetic
did bring me some satisfaction.
Listen to my story...
The story of a happy Kinetic
Seiko owner (5M43-0A50/563418).
I was in Sao Paulo at the
Barra Funda Bus Station waiting
for a bus to Catanduva. There
was that beautiful woman
waiting for the bus as well.
I asked her what time was it.
She noticed the Kinetic Seiko
in my arm, and concluded
that I didn't want to know
the time at all. What I wanted
(in her interpretation) was
to start a conversation.
The rest of the story, I leave
to your imagination.
Let's consider the engineering
aspects of your story.
It is possible that it is
hard to eliminate the geer
backlash. It is possible that
it is hard to keep
the capacitor charged (a few
of your readers complain
about the capacitor being
depleted in a few minutes; my kinetic
Seiko don't keep the charge
of the capacitor either). It is
even possible that it is hard
to keep the date
(another of your readers complains
that his wife's
watch is stuck on the 21st
of the month). However,
tell me as from one engineer
to another: Do you
think that there is
an unsurmountable technical difficulty
in keeping the strap in place?
Observe that there are more
people complaining of broken
straps than complaining of capacitors
or of backlash. Don't you
think that it is easy to use a
stronger clip? They could
use a very bulky clip, if they
wanted. However, that would
rob the job of those nice ladies
who change the straps of you
watch. In these times of
high unemployment, Seiko don't
want to worsen the problem.
Only in my hometown, small
as it is, there are three or
four of those ladies, who
live from replacing straps,
making keys, and selling cheap
Roy, 19 February 1999
Hi I saw your web page.
I am glad someone is as ticked about the Seiko
kinetic as me. I bought
my first Seiko Kinetic a couple years ago. The
only major problems I had
with it where that the date never stayed right.
The knob controlling the date
was a bad design that kept flipping. Despite
this I decided to buy another
one hoping that the new $700 price tag and
the new design would solve
my problems. I was dead wrong. I bought the
watch in Jan 1998 and have
only worn it about 4 to 6 total months. I am
extra careful with it and
I am a MBA Graduate student so my daily physical
activities to not cause much
wear and tare on the watch. Despite this
after the first month the
glass was almost totally filled with scratches.
Not to mention the date flipped
me with in 2 minutes of putting it on. My
best explanation is that since
the glass is the highest feature on the
watch it comes in contact
with everything I touch. I got my local Boston
Store to replace the glass,
but it was on back order ( no doubt because
everyone who owns the watch
has the same problem). Anyway I got my watch
back 3 months later after
a lot of yelling and now the watch leaks. I
guess it's really hard for
the seal to work right once it''s been open.
Shortly thereafter the band
broke. No apparent reason it just snapped when
I was picking up a book. My
Seiko now sits in my drawer collecting dust and
looking like it's a piece
of junk. Well to make a long story short I wish
I never bought I Seiko and
also wish I would have seen your web site first.
Feel free to put all
this on your web site. Your more then welcome to use
my name to. Sincerely,
Noel, 13 April 1999
I read with great interest
all that is contained on your site. Strangely
enough, I encountered your
site just after a lunch hour excursion to the
local jewelry store where
I was on the cusp of buying a great looking
Kinetic by Seiko. I
had always thought Seiko's quality was excellent, e.g.,
my father bought a Seiko Quartz
in 1977 and it only conked out last year -
note that it had never been
cleaned or oiled: that is over 20 years of
Because of the problems you
have encountered, however, I will not buy a
Seiko Kinetic. I refuse
to take the chance. I do, however, want to get an
automatic quartz and have
decided to try the new Swatch Autoquartz. The
watch is very inexpensive
(70 U.S. dollars) and I have had nothing but good
experience with Swatch - both
battery operated and mechanical automatics.
It is good that you have set
up this web site. It should make those monster
companies think twice before
producing junk with a big price tag, i.e., me
not buying their watch is
one less sale in their pockets.
P.S. The Swatch Autoquartz
has a storage capacity of 100 days or so they
claim. We shall see!
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